Privacy Policy
Privacy Policy
Privacy Policy
Introduction
AUVAPERSHOP is powered by Shopify, which provides the technology platform to help us deliver our Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our Services, purchase products, or communicate with us through any other means.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.
Personal Information We Collect
When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following types of personal information:
Contact Information
Including:
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Full name
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Billing address
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Shipping address
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Email address
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Phone number
Payment Information
Including:
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Credit card information
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Debit card information
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Payment details
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Transaction information
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Payment confirmation details
Account Information
Including:
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Username
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Password
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Account preferences
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Saved settings
Order Information
Including:
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Products you viewed
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Products added to your cart
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Products purchased
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Order history
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Return or exchange records
Communication Information
Including:
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Customer service conversations
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Product inquiries
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Order assistance requests
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Other information you provide when contacting us
Device Information
Including:
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IP address
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Browser type
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Device information
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Network information
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Website usage data
How We Collect Your Information
We may collect personal information through the following methods:
Information You Provide Directly
For example, when you:
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Create an account
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Place an order
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Contact customer support
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Subscribe to updates
Information Collected Automatically Through Our Website
Including information collected through cookies and similar technologies when you browse our website.
Information From Service Providers
Including Shopify, payment providers, shipping and fulfillment providers, and other partners who help us operate our business.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing Products and Services
Including:
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Processing orders
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Completing payments
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Arranging shipments
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Managing customer accounts
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Providing customer support
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Processing returns or exchanges
Improving Customer Experience
We use information to:
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Improve website functions
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Understand customer preferences
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Recommend relevant products
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Provide a better shopping experience
Marketing and Advertising
We may use your information to:
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Send promotional communications
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Provide product updates
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Display relevant advertisements
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Improve our marketing activities
Security and Fraud Prevention
We may use information to:
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Verify customer identity
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Prevent fraudulent transactions
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Protect our website and customers
Sharing Your Personal Information
When necessary, we may share your personal information with trusted third parties, including:
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Shopify
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Payment processing providers
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Shipping and fulfillment providers
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Technology service providers
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Customer support providers
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Marketing partners
We only share information that is necessary to provide and improve our Services.
Shopify
Our online store is powered by Shopify.
Shopify provides the technology platform that helps us operate our website, process orders, and provide secure shopping services.
Your information may be processed according to Shopify’s own Privacy Policy.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites.
Before providing personal information to third-party websites, we recommend reviewing their privacy policies.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children who are below the legal age required in your location.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate action.
Security of Your Information
We take reasonable measures to protect your personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
We recommend keeping your account information confidential and avoiding sharing sensitive information through unsecured channels.
Your Rights
Depending on your location and applicable laws, you may have the following rights:
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Access your personal information
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Request correction of inaccurate personal information
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Request deletion of your personal information
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Manage your marketing preferences
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Request information about how your data is used
To exercise your rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be posted on this page with the latest updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Website:
Email:
WhatsApp:
+61470496689
Address:
497 Victoria Rd, Ryde NSW 2112, Australia
